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  linux-magazine.com » Issues » 2009 » 103 » AT YOUR FINGERTIPS  

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Managing resource information in GLPI

AT YOUR FINGERTIPS

Author(s): EVELTHON PRODROMOU

Anyone working in information technology knows how hard it is to keep track of inventory, maintenance history, and user support requests. GLPI puts the details in reach.

IT departments manage endless tidbits of important information, such as device inventories, contracts, help tickets, and vendor support details. At the frenetic pace of the average network, this information is often filed inefficiently or even lost. Wouldn’t it be nice to store all this data in a single database with a unified, user-friendly graphic interface?


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