Commercial Support for Freespire Linux
Linspire is offering commercial support for basic issues for its Freespire community version as of now.
Users of the free newcomer distribution Freespire can now purchase support tickets. Support is available for installation, network settings, mail setup and the installation of peripherals such as printers. A single support incident costs US$ 24.95, with discounts available for three or five tickets, and an annual support subscription available for US$ 149.95.
Thus far Linspire has not reacted to a query by Linux Magazine Online asking what exactly a customer can expect for a single support ticket (e.g. 30 minutes telephone support, or just an exchange of emails).
Thus far the support available has been 90-day support for Linspire's commercial Linux distribution. Users have had access to the typical tools, however, including a forum, document and a chat for Freespire. Commercial support is restricted to original and current Linspire Linux versions, and does not extend to the Apple platform. A list of support-capable issues and detailed list of required computer technology is available on the vendor's website.
Issue 203/2017
Buy this issue as a PDF
News
-
Linus Torvalds Invites Attackers to Join the Kernel Community
He wants attackers to join the community instead of attacking the code.
-
Oracle Donating Java EE to the Eclipse Foundation
Oracle is recommending a new name for the Java Enterprise Edition platform.
-
Reddit Closing Doors to Open Source
The peanut gallery of the Internet is closing its open source repository.
-
Largest Open Source Summit to Date Around the Corner
LinuxCon is now Open Source Summit.
-
Gnome is Celebrating it’s 20th Birthday
More than 33 releases since the first release of Gnome.
-
SQL Server Comes to RHEL; OpenShift Comes to Azure
Microsoft and Red Hat expand their partnership.
-
LibreOffice 5.4 Released
Comes with improved support for Microsoft Office file formats.
-
Red Hat to Drop Support for Btrfs
The company is building their own storage solution called Stratis.
-
Reinvent your network with DevOps tools and techniques:
Opportunities and Risks: Containers for DevOps
Automated Builds Using CentOS 7 and Kickstart
Elasticsearch, Logstash, and Kibana – The ELK stack
Are you ready for DevOps? Try your luck with the beta version of Linux Professional Institute's new DevOps exam.
-
Kolab Now Integrates Collabora Online
Kolab Now subscribers now have access to Collabora Online.