Commercial Support for Freespire Linux
Linspire is offering commercial support for basic issues for its Freespire community version as of now.
Users of the free newcomer distribution Freespire can now purchase support tickets. Support is available for installation, network settings, mail setup and the installation of peripherals such as printers. A single support incident costs US$ 24.95, with discounts available for three or five tickets, and an annual support subscription available for US$ 149.95.
Thus far Linspire has not reacted to a query by Linux Magazine Online asking what exactly a customer can expect for a single support ticket (e.g. 30 minutes telephone support, or just an exchange of emails).
Thus far the support available has been 90-day support for Linspire's commercial Linux distribution. Users have had access to the typical tools, however, including a forum, document and a chat for Freespire. Commercial support is restricted to original and current Linspire Linux versions, and does not extend to the Apple platform. A list of support-capable issues and detailed list of required computer technology is available on the vendor's website.
Issue 172/2015
Buy this issue as a PDF
News
-
Cisco Releases Annual Security Report
Spammers go low-volume, and 90% of IE browsers are unpatched.
-
Zero Day Exploits Target Flash
Adobe scrambles to release patches for vulnerable Flash Player.
-
Intel Unveils Compute Stick
Four-inch-long computer on a stick lets you boot a full Linux system from any HDMI display device.
-
Obama Proposes Personal Data Notification Law
New statute would require companies to report break-ins to consumers.
-
TGXf Project Warns of File Transfer through Screen Pixels
Weird data transfer technique avoids all standard security measures.
-
Industry Giants Announce a Fix for the Password Mess
FIDO alliance declares the beginning of the end for old-style login authentication.
-
Poll: Vote for the Best Open Source Software for Photographers
The Linux New Media Awards have honored the most significant products, projects, people, and organizations for open source/Linux every year since 2000.
-
Debian Gets Forked
Legendary Uber-distro splits over the systemd controversy.
-
Linux Mint Project Releases Mint 17.1
New LTS version offers many refinements for the Cinnamon and Mate desktops and significant improvement under the hood.
-
CeBIT Open Source Forum Call for Papers
One of CeBIT’s most successful forums returns in 2015.