Self-Service

Deleting all the tasks in the print spool or saving a complete backup to the SAN immediately after finishing a large project are all typical tasks that keep systems administrators from getting their real work done. How much easier it would be if they could enable their users to complete selected administrative tasks themselves.

To allow even inexperienced users to accomplish these housekeeping chores, admins can simply place an appropriate icon on their desktops. With it, the user starts a self-made program with a simple but sufficient GUI, which in turn triggers actions on the Linux server via SSH – also via script. If admins have SSH, sudo, and one of the dialog systems described below (Zenity, Yad, KDialog, or Rex) in their tool boxes, the client users don’t have to grapple with Linux concepts. Windows clients have PuTTY, WinSCP, or PowerShell.