An open source appointment manager

Scheduling Specialist

© Photo by Leone Venter on Unsplash

© Photo by Leone Venter on Unsplash

Article from Issue 269/2023

If you have a business that requires customers to make an appointment in advance for services, letting them request the appointment via Easy!Appointments can free up your phone line.

Hair salons, medical offices, and other small businesses require customers to book an appointment. Traditionally, small businesses manage these appointments by offering a phone number. Customers call in, and an employee (or the business owner!) sets a date and time, usually writing everything down in an appointment book.

While this approach works, it suffers from a number of shortcomings. Customers can only phone in when the office is open. In addition, internal management becomes cumbersome if more than one person needs to know the next day's schedule: The receptionist then has to spend time telling each professional the weekly schedule instead of working on more important tasks.

To minimize (potentially significantly) these issues, you can leverage the power of technology and let computers do the hard work. Easy!Appointments [1], a free, open source web application, lets customers make appointments over the Internet even after business hours, while letting employees and business owners check their schedules from their smartphones without bothering the receptionist.


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