Working with a Data Recovery Service
Back from the Brink

Nothing protects your data like a well-conceived system of backups. However, no one is perfect, and mistakes happen. In most cases, you can recover data you thought was lost by sending your disk to a data recovery service.
I once worked for a company that committed one of the cardinal sins of system administration. They forgot to verify the backups. Although they did check to make sure everything they had specified was actually being written to the backup media, they forgot to verify that they were actually backing up everything they should, and they missed a single directory with important information.
As you might have guessed, one day, the hard disk crashed. The crash was unexpected, because the drive was not more than a year old, and it was obvious that this was a physical crash because the drive was making some really nasty noises when we turned it on. The system did not recognize the drive at all, so we couldn't do anything at the operating system level to recover the data. The initial reaction was that this data was gone for good.
The drive was making a series of short clicks that sounded like metal on metal. I was relieved that I wasn't hearing a steady scraping sound that might mean the read-write heads were digging themselves into the hard disk platters at thousands of revolutions per minute. This gave me a glimmer of hope that the problem was simply the drive mechanics (perhaps an issue with the arm containing the read/write heads) as opposed to damage to the platters. However, for the average user, the situation is equally hopeless either way. I thought about perhaps buying another identical drive and swapping out the platter spindle, but that still would not guarantee that I could access the data, and it was entirely possible that I could damage the drive beyond repair.
[...]
Buy this article as PDF
(incl. VAT)
Buy Linux Magazine
Subscribe to our Linux Newsletters
Find Linux and Open Source Jobs
Subscribe to our ADMIN Newsletters
Support Our Work
Linux Magazine content is made possible with support from readers like you. Please consider contributing when you’ve found an article to be beneficial.

News
-
System76 Releases COSMIC Alpha 7
With scores of bug fixes and a really cool workspaces feature, COSMIC is looking to soon migrate from alpha to beta.
-
OpenMandriva Lx 6.0 Available for Installation
The latest release of OpenMandriva has arrived with a new kernel, an updated Plasma desktop, and a server edition.
-
TrueNAS 25.04 Arrives with Thousands of Changes
One of the most popular Linux-based NAS solutions has rolled out the latest edition, based on Ubuntu 25.04.
-
Fedora 42 Available with Two New Spins
The latest release from the Fedora Project includes the usual updates, a new kernel, an official KDE Plasma spin, and a new System76 spin.
-
So Long, ArcoLinux
The ArcoLinux distribution is the latest Linux distribution to shut down.
-
What Open Source Pros Look for in a Job Role
Learn what professionals in technical and non-technical roles say is most important when seeking a new position.
-
Asahi Linux Runs into Issues with M4 Support
Due to Apple Silicon changes, the Asahi Linux project is at odds with adding support for the M4 chips.
-
Plasma 6.3.4 Now Available
Although not a major release, Plasma 6.3.4 does fix some bugs and offer a subtle change for the Plasma sidebar.
-
Linux Kernel 6.15 First Release Candidate Now Available
Linux Torvalds has announced that the release candidate for the final release of the Linux 6.15 series is now available.
-
Akamai Will Host kernel.org
The organization dedicated to cloud-based solutions has agreed to host kernel.org to deliver long-term stability for the development team.